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Terms of Service

These terms apply to all commissions I take, and by commissioning me you've agreed to all terms listed. As I grow and change as a maker, my terms are subject to change too.

Wording is preemptively reflecting the fact that I will be going off to college and working out of a dorm, effective mid-August.

Last Updated: July 24, 2026

General

  • I am willing to work with clients aged 13+!

    • Payments must be made by a parent or guardian and I require said guardian to contact me with consent before I can start work. Minors will be asked to provide parent or guardian email on my commission form.

  • I can only work with clients in the US at the moment.

  • My commissions are not first come first serve. I will choose the character(s) I think would be the most fun to work with after the commission opening period has passed!

  • I cannot work with deadlines as I am a full-time college student.​

  • If there are any glaring issues with your suit such as incorrect sizing, I am willing to make adjustments!

    • The client pays shipping both ways and an alteration fee on top of it.​

    • I can refuse repairs if the suit is soiled or has been damaged extensively by the client.

  • For certain commissions I require measurements to be made to ensure a more accurate fit. Measurements will be discussed with clients.

    • For bodysuits when offered, this requires a duct tape dummy to be sent prior to starting work on the commission.​

  • I reserve the right to refuse service to anyone for any reason.

Payment

  • I require a 30% NONREFUNDABLE down payment for all commissions to cover material costs!

  • Past the down payment, I am willing to work with payment plans! Please ask me about this if you are interested.

    • Please wait until you are in a stable financial state before commissioning me!

  • All payment is to be done through PayPal or CashApp, depending on what works best for the customer.

  • If you decide to cancel the commission, I will refund you based on how much progress has been made (down payment is nonrefundable), and I reserve the right to alter your design and sell it as a premade - I will not sell someone else's character as-is.

    • If cancel the commission for any reason, the same applies.

    • Breach of contract will end up with cancellation if I deem it severe enough.​

    • For heads, fur will not be glued to the base until full payment is received.

    • Once the commission has been completed, it is no longer eligible for a refund.

Shipping

  • Your item will not be shipped until the commission has been fully paid off.

  • The commissioner is expected to pay shipping and for this reason I will not ship to countries outside the US.

    • Once the item is finished, I will have the shipping cost calculated and send the commissioner an invoice to cover it.

  • I ship with USPS and FedEx, but I am willing to use other couriers if so desired.

  • I am not liable for damage sustained during transit, missing packages, or surpassed shipping dates - these are out of my control.

  • Packages will require a signature for delivery.

Quotes and Reference Art

  • I require a quote in order for you to commission me! These are free and can be found on my Quotes page. I respond to them weekly, or while commissions are open, daily.

    • The quote you ​provide for your commission application must be up-to-date! The most recent time I updated my prices is displayed at the top of the Pricing page.

  • For quotes, any SFW art is okay, but for commissions I require a 2+ view UNSHADED reference sheet.

    • Please provide a SFW reference sheet.

    • AI generated reference material will be rejected and the quote or commission form will be invalidated.

Communication and Photos

  • Communication is to be carried out over email or Discord. Check my Contact page for my email! Discord will be provided to customers.

    • Email me with any questions!​

  • I'd love to send work-in-progress photos! Please feel free to ask me anytime for an update on your creation once I've told you work has begun.

    • Don't ask excessively, however. Updates will be every few days depending on progress.

  • I will likely post WIPs/finished product photos on my socials or to Discord servers! Please let me know if you'd rather keep it private for any reason.

  • If you block me or otherwise do not respond over a 2+ month period without warning, the commission will be considered cancelled and no refund will be given. (See Payment for info on what happens with cancelled commissions)

Frequently Asked Questions

  • Why do you charge what you do?

    • My base head price is based around assumed $200 material cost plus 30 hours of work at $20/hour. I do not charge by the hour, but this estimate allows for reasonable pricing.

  • Can you do [this species]?
    • I'd love to make any species that comes to me! If it's particularly complex it may cost more, but I love seeing unique animals (and even non-animals) in the fandom. The only exception is protogens, though I hope to offer them eventually.

© 2026 by Critter Cataclysm

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